Customer Acquisition Account Manager
At Vodafone, we don’t just produce creative products, we develop amazing people too. We are always looking for ambitious talents, passionate about technology & innovation and with the desire to change the world around them.
This position is all about
The account team sales model will ensure speed, efficiency and customer satisfaction to maximise the value for both parties: the Customer and Vodafone.
The role owner contributes actively to the further development of sales practices in the Digital era and guarantees the efficiency of Vodafone services and solutions. He/She will stay ahead of the market trends in order to timely address new opportunities, promote the development of existing and new services/solutions and create his/her own sales plan.
- Maintain and develop the existing and prospect customers. Proposing the full range of Vodafone products and services and customization, if required, in order to reach personal targets
-Strong collaboration within the team to maximize team results (value and quantity)
- Provide customer base with the high-value consultancy approach, propose the most suitable solution, guarantee efficiency and quality to the clients’ processes, with the final goal of reaching full customer satisfaction.
- Contribute actively to the further development of sales practices and efficiency for Vodafone products and services, through best practice sharing, suggesting new solutions and services.
- Monitor customer satisfaction and market trends in order to address new opportunities, promoting the development of existing and new services.
- Create and develop detailed sales plans.
Must have technical / professional qualifications:
- Experience in directly managing customer
- Strong commercial acumen
- Excellent relational and negotiation skills
- Working through the entire sale chain
- Strong sense of pro-activity
- Strong attitude to problem solving
- Strong attitude to reach targets
To lead/support key VGE accounts in Italy with the main objectives of meeting financial targets and customer satisfaction. Key AccountabilitiesDrive accelerated revenue growth & acquire new business
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