Delivery Specialist Cloud

Roma, Lazio
  1. Full Time
  2. Sales
Data di pubblicazione:19 Nov, 2019

This position is related to provide customer facing technical support for delivery of ICT projects within the Vodafone Cloud and Hosting Services business.  Additionally, to provide a solution architect support for customer's Services. Accountable for designing and validating delivery solution design and support for all sizes of opportunity


Key accountabilities and decision ownership

  • Ensuring the technical support to the Corporate Sales Force and Presales Team in the proposition of the solution portfolio.

  • Design of deployment of solution project for customers, in respect of the feasibility of practical applications, corporate standards, the timing and the project budget. 

  • Support the transformation of customer requirements into customized solutions.

  • Engage with customer to develop, understand & document customer requirements. 

  • Monitoring the level of customer satisfaction and market evolution to identify new trends and opportunities, promote enhancement to existing services or develop new ones.


Core competencies, knowledge and experience

  • Experience of operating in an ITIL environment, with a good understanding of general business principles and practices to include an understanding of business economics, customer markets and operating environments.

  • Strong infrastructure design experience with knowledge in all or some of the following areas of expertise: X86 Server, Virtualisation (VMware), Storage, LAN design, 3rd party cloud platforms ( AWS, Azure) and security (Firewalling, IPS/IDS). 

  • Good communication and relationship skills.

  • Business skills appropriate to the size and complexity of customers


Must have technical / professional qualifications:

  • Graduated (Engineering)
  • 3 years (or more) work experience in an IT/Managed Hosting/Cloud discipline.
  • Proven experience in designing delivery projects incorporating bare metal and virtualised infrastructure as a Service (IaaS) solutions.
  • A Certification in virtualisation, security, cloud related discipline advantageous.
  • Fluent English