It Campaign Solution Architect

Milano, Lombardia
  1. Full Time
  2. IT/Technology
260521
Data di pubblicazione:27 Sep, 2019

The candidate will join the IT Customer Value Management (CVM) team, withinthe Information Technology department and will be responsible of the systems managed in the area (Campaign management, NBO, Real Time Marketing, Digital Customer Interactions, Rewarding Platform), the analysis and design of new technical solutions and the governance of the vendors. The candidate will also lead high technology projects inan international and challenge environment, inside a big and complex Company Business Transformation program and in an agile organization. An extensive experience in Campaign management and Loyalty systems and in design technology solutions is mandatory.

 

MAIN ACTIVITIES AND RESPONSIBILITIES:

  • Responsible forthe design, development and on-going support of CVM systems
  • Manage the projects assigned to achieve the business requirementswithin the agreed timelines with high quality and in an Agile work environment

  • Governance of the Suppliers and all the stakeholders

  • Projects and budgets management

  • Interact with other IT Design & Development teams and Business Users for the definition of the requirements and the new solutions;

  • E2E delivery responsibility of the projects of the area

  • Collaborate strictly with Operation teams in order to assure the best E2E service to the final customers

  •  CORE COMPETENCIES, KNOWLEDGE AND EXPERIENCE:

  • Experience of at least 5-7 years on IT applications and business processes design

  • Strong knowledge of Business Support Systems. In particular it is required deep experience in Campaign and Loyalty program solutions

  • Experience in designing new architectures and applications in complex environments

  • Experience in projectmanagement

  • Good understanding of SOA Architectures including Rest and SOAP API;

  • Attitude to plan and organize work to deliver project as agreed

  • Great communication and influencing skills

  • Fluent in speaking and writing in English

  • Bachelor degree in computer science and/or engineering

  • Great willing to work and to learn new skills

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