Provisioning IT operation specialist
To provide specialist support for the Mobile & Fixed Provisioning service within the IT Service Operations area.
Influence and drive technical solution designs (aligned with strategic priorities), project teams and suppliers to deliver all operational requirements, to drive service and technical process improvements and provide expert technical support to other IT Application specialists
· To drive the operational excellence of Mobile & Fixed Provisioning service and successful deployment of related projects.
· To maintain Provisioning application stack throughout their lifecycle in order to ensure Services are delivered at the required level of availability and performance through pro-active service maintenance.
· To restore any part of the applications to normal service in a timely, safe and effective manner.
· Drive resolution of high profile escalated and complex customer issues to minimise outage durations and ensuring the root cause is identified
· Own and manage relationships with suppliers and key internal stakeholders in order to achieve SLAs and improve IT KPIs
· Support the definition and the improvement of IT Service Operations processes
· Must be flexible and able to manage a business that can operate 24/7 (including holidays) and commit the time required to get the job done.
Vodafone Creating and discovering technology is what we do. Whether it’s designing a chat-bot or developing a Facial Mouse to help people with cerebral palsy to communicate, we constantly experiment
This role is specifically focused on developing security portfolio for Italy, working in partnership with the line of business in Vodafone Group, the technology functions and the overall product mana
Digital transformation is a journey and needs to be nurtured and grown by talented people who experiment, fail fast and innovate at pace. We work following agile principles fundamentals and we are l
The candidate will join the IT Customer Value Management (CVM) team, withinthe Information Technology department and will be responsible of the systems managed in the area (Campaign management, NBO, R
The IT Developer - SAP ABAP is responsible for the development, improvements, troubleshooting, fixes, and ongoing maintenance of ABAP related customizations to the SAP applications, which support the
Vodafone Creating and discovering technology is what we do. Whether it’s designing a chatbot or developing a Facial Mouse to help people with cerebral palsy to communicate, we constantly experiment
About Vodafone As Vodafone continues to evolve, our dedication to innovation has never been greater. Already the world's leading mobile telecommunications company, our goal is to pioneer a world of
Vodafone As Vodafone continues to evolve, our dedication to innovation has never been greater. Already the world's leading mobile telecommunications company, our goal is to pioneer a world of digit
Vodafone Discover Program is a journey for talented graduates that allows you to experience a cross-functional development path and fulfil a long-term role with a permanent contract. The first part