Robotic Process Automation Specialist

Milano, Lombardia
  1. Full Time
  2. Digital
Data di pubblicazione:18 Dec, 2018
Questa posizione è scaduta

Creating and discovering technology is what we do. Whether it’s designing a chatbot or developing a Facial Mouse to help people with cerebral palsy to communicate, we constantly experiment with smart new ways to make our products and services more intuitive, simple and successful. Ultimately, our goal is to evolve our technology to improve the lives of our customers.

We’re lucky to have a passionate digital team, who always go above and beyond. The digital environment is fast-paced and constantly changing, so we’re always looking for a fresh pair of eyes to challenge how we work, embrace the latest technology and help us stay one step ahead.

We work following agile principles fundamentals and we are keen to have on-board people who will collaborate on agile projects, sharing ideas and fostering innovation.

About the role 

As Robotic Process Automation Specialist, your mission will be to redesign and automate processes through robotics, while increasing quality and decreasing costs. Among with your cross-functional RPA team, you will identify processes that can be automatized or re-engineered; furthermore, you will cooperate with technical teams in order to create robots, and will assure the robots keep working properly and deliver results. Strongly results-oriented, problem-solver and able of lateral thinking, you will take on new challenges with innovation, speed and simplicity.

Key contributions:  
  • Work with different teams to get relevant insights about existing processes

  • Analyze processes from different points of view in order to understand what can be changed in the existing process to make the same process easier

  • Prioritize different processes based on two variables: How much could be saved thanks to robots? How difficult is to automatize that process?

  • Create detailed briefs and works with IT colleagues and external providers to build best in class robots

  • Check that the robots are working properly and planned results are delivered

  • Deliver best in class robots in order to make Vodafone the most automatized company in the market

  • Respect the quality standards and reaches relevant KPI and operational targets 

Key skills:
  • Experience in at least one RPA project
  • Passion for automation, robotics and digital environments
  • "Customer Obsessed" approach with a personal passion for processes
    Team player, analytics mindset, highly flexible
  • Fluent in English
Why Vodafone?

We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow your skillset and progress throughout your career journey, and leverage on learning opportunities in-house or participating to off-site conferences and events. At Vodafone Village you will find smart spaces equipped with foosball, ping pong and video-games and you will enjoy your place even hosting the main Italian digital events and meet-ups.


The future is exciting. Ready?

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