Senior Product Manager - Connectivity
This role is specifically focused on developing Connectivity portfolio for Vodafone Business Italy, working in partnership with the line of business in Vodafone Group, the technology functions and the overall product management organisation. This will be achieved by bringing to market, and then managing in-life, the portfolio of connectivity products, and associated management services that meet the strategic and commercial requirements of Vodafone. The role-holder will own and be fully accountable for all aspects of the performance of these products within Italy. He/she will have the leadership and driving force within Vodafone and with partners, to ensure these targets are met and that the requirements of the market are represented.
Success will be measured against the delivery of new products, services, revenue, profit and customer satisfaction in both Soho/SME and Corporate segments markets.
Key accountabilities and decision ownership:
Fully accountable for delivery of product revenue, profit and product-related customer satisfaction
Own, define, document and agree, with key stakeholders, a product plan that identifies the market landscape, product scope and performance, objectives and strategy, the customer experience, growth plan and roadmap for Italy that works within the context of the global portfolio.
Create and own market requirements specifications and business cases for the product (s). Responsible for taking services through the Group and Italian Gating process.
Accountable for product lifecycle management. This includes product performance management, maintaining high calibre group product collateral and training materials, product marketing and PR activities, product innovation and rationalisation.
Managing key stakeholders in Vodafone Italy (Segment Marketing and Sales, IT Technology) and Vodafone Group (Connectivity Line of Business, Group Technology, Group IT, VTIS),
Accountable for product-related costs (capex and opex) and their impact on competitiveness.
Core competencies, knowledge and experience:
5 years+ relevant professional experience, with a focus on Connectivity products and Managed Services (WAN, MPLS, Internet, Access technologies, SDWAN, LAN, WLAN)
Holding network and service management certifications (e.g. ITIL, Cisco, Huawei, Juniper, Vmware) is a plus
Knowledge of SDN/NFV market context and SDWAN vendors and technical aspects is a strong plus
Proactive individual, successful leader, who has demonstrated to be able to work within virtual teams across national or international boundaries
Deep insight into and significant experience of connectivity products and services, product lifecycle and Product development processes.
Broad knowledge of enterprise requirements/challenges within domestic and international markets, infrastructure technologies, commercials and operations.
Ability to produce and secure buy-in and sign off to product plans and business cases & manage complex stakeholder audience
Strong communications skills, comfortable interfacing with different audiences of varied levels of seniority
Must have technical / professional qualifications:
Graduated (Engineering or Computer Science)
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